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IT Professional PSEG LI-Network Support

Date: Jul 27, 2019

Location: Bethpage, NY, US

Company: PSEG

Requisition ID:  55417 

Job Function/Category:  Information Technology 

Employment Type:  Non-Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.



This is an entry level role that provides college hires the opportunity to be involved in meaningful work/projects throughout the Information Technology organization. This position prepares candidates for advanced information technology positions through challenging assignments and allows them to develop their skills and launch an exciting career in information technology. They will provide technical support of network infrastructure and applications. Analyzes simple to complex network incidents and determines appropriate resolution to problems and makes suggestions for improvements and/or determines if vendor assistance is required. 

Responsible for executing smaller projects and/or support tasks and typically maintain a high level of direct client interaction. Works closely with management, clients, other systems technical staff and vendors in problem solving.  Consults with the supervisor and IT professionals when the appropriate course of action is unclear or a major problem is suspected. They are responsible for operating and maintaining production systems, as well as providing hardware/software equipment support.  Provides technical support and guidance to clients and systems areas through consulting, teaching and publication of documentation. Initiates and coordinates corrective actions. Performs related duties as assigned or requested

Required Education, Experience & Competencies

Bachelor’s degree in Information Systems, Computer Science, Information/Computer Security, Engineering or a related technical discipline.

• Minimum 3.0 GPA

• Level of experience required ranges from internship to 4 years of relevant experience within the IT field or an industry with reliance on technical expertise.

• Overall strong technical proficiency in information technology/computer disciplines.

• Strong MS Office skills (i.e. Excel, Word, PowerPoint and Access)

• Experience working with or related coursework in Networking, VOIP Telecom and Wireless technologies

• Self-starter with the demonstrated ability to learn new technical concepts quickly.

• Detail oriented and demonstrated strong analytical and problem solving skills.

• Good written and oral communication skills.

• Good interpersonal skills and the ability to work effectively with clients, IT management and staff.

•This position requires driving to company locations and off-site assignments and events, applicants must possess a valid driver’s license with a safe and satisfactory driver history.


Desired Education, Experience & Competencies

• Experienced in supporting cloud infrastructure deployments and maintenance.

• Cloud or network related certifications CCNA and AWS Professional preferred.

• Experience administering, configuring, and troubleshooting switches, routers, firewalls.

• Experience with implementing and supporting CUCM and Unity Connection

• Experience administering and managing DNS and F5 load balancers.

• Ability to review and interpret network diagrams, documentation, including policies and procedures.

• Minimum two years of experience troubleshooting network devices communications.

• Experience working with vendors and carriers for troubleshooting and resolving problems.

• Detail oriented and demonstrated strong analytical and problem solving skills.


As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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