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Project - Service Supervisor HVAC - Burlington

Date: Jan 7, 2019

Location: Burlington, NJ, US

Company: PSEG

Requisition ID:  53665 

Job Function/Category:  Operations 

Employment Type:  Exempt Full Time 


This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.



This is a "Project" position designed to support project work for a limited duration. While the exact duration of the project is yet to be determined, we currently anticipate a period of 3-5 years based on business needs at the present time following which you will separate from the Company. It is important for you to understand that this period may be shortened based on business needs in the future at which point you will separate from the Company. It is also important for you to understand that this employment is of a limited duration and that you will not be entitled to separation benefits under any PSEG plan at the time you separate from the Company. Director Level approval and waiver will be required for you to bid on other PSEG opportunities within the first 3 years of assignment. From year 4 through the end of your assignment, Director level approval and waiver will not be required. If your assignment ends prior to the anticipated timeframe based on business needs, you will be allowed to bid on other PSEG opportunities without Director level approval from the time you are notified your assignment will be ending through the end date of the assignment.

As part of PSE&G’s Appliance Service business, this position directly supervises bargaining unit personnel in the installation, servicing and repair of HVAC equipment on both residential and small commercial equipment.  Assure customer satisfaction for residential and small industrial and commercial customers; includes interaction with municipalities, government agencies/officials on behalf of PSE&G. Maintain performance records to ensure proper productivity and quality of work. Ensure technical development of the Appliance Service Associates. Train, appraise and evaluate work performance. As required, coach and counsel employees and resolve employee and industrial relations matters. Assure work practices are safe and quality driven. Perform economic/productivity evaluations of work practices. Ensure follow-up and customer contact on BPU/Executive inquiries. Provide technical expertise for supervised employees as required. As Appliance Service is a 24/7 operation, you must be willing to respond outside of normal working hours. You may also be required to work in an alternate location.


As an employee of PSE&G, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Required Skills

  • High School diploma
  • 5 years HVAC experience
  • Broad knowledge of HVAC installation processes
  • Leadership skills; Ability to achieve results in challenging situations
  • Strong Knowledge of Microsoft Office
  • Strong teamwork and interpersonal skills including written and oral communication
  • Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently an internal employee directly supervising (i.e. responsible for performance review) blue collar, operating department/represented associates for a minimum of 12 continuous months. For those who have previously taken and received an acceptable score on the FLST but who are not presently and directly supervising represented associates, test results will be valid for a maximum period of two years from the date the test was taken.
  • Knowledge of the Company/Union Bargaining agreement
  • Must possess and maintain a valid driver's license.
  • This is a safety sensitive position. D.O.T. testing is required.


Desired Skills

  • Associate or Bachelor’s degree
  • Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
  • Plumbing, electrical or mechanical Trade related licenses and certifications
  • Strong presentation skills



As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.


Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.


Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?


If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Nearest Major Market: Philadelphia

Job Segment: HVAC, Electrical, Employee Relations, First Line Supervisor, Operations, Engineering, Human Resources

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