Dispatcher - Clifton

Date: Sep 15, 2023

Location: Clifton, NJ, US

Company: PSEG

Requisition: 75802

PSEG Company: Public Service Electric & Gas Co.    

Salary Range: $ 37.466 - $ 44.382 

Incentive: Not applicable   

Work Location Category: Onsite  



PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Union Local

UA 855


Appliance Service Dispatch position for Northern Division located at the Clifton district office. The position, under general supervision, involves dispatching emergency, and appliance service notifications, in a timely and efficient manor based on Company and tariff requirements.

Job Duties & Responsibilities


The position supports a 24 hour/7 days a week, operation (includes holidays) and is rotating shift work. Overtime may be required. 

Years of Experience

Job Qualifications


Must successfully pass the Company administered clerical aptitude test and have a high school diploma or equivalent. 

Must possess and maintain a valid driver's license with a safe and satisfactory driving record. 

3-year lock-in period:  All employees and new hires who accept this position shall be preculded from bidding on any position outside of the Dispatch department, including positions represented by other labor unions, for a period of 3 years from the date of hire or transfer with only the following two exceptions: may bid on any UA Local 855 represented clerical Mobile Construction position and/or any MAST position.


Knowledge of PC based computer systems (SAP, CRM, Excel, Word, etc.) and customer service experience and knowledge of appliance service business processes are desirable. 

DOT safety sensitive position and subject to random drug testing.


Licenses or Certifications

Training and Courses

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.


Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information.  If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.


PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.


This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees.

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers.




PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.  If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.



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Nearest Major Market: New York City
Nearest Secondary Market: Newark

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