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Associate Technology Engineer

Date: Jun 15, 2021

Location: Edison, NJ, US

Company: PSEG

Job Summary

The Technology Engineer is involved in the full systems life cycle and responsible for designing, coding, testing, implementing and supporting application software and systems. Technology Engineers work closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. May be assigned to either development or support functions. Development involves writing new programs whereas support involves upgrades, maintenance or issue resolution to existing applications and systems.

This is a multi-level position, the title, grade level and incentive target assigned to the successful candidate will be determined by assessing skills, knowledge, competencies and related experience, learned through the interview process. 

Job Responsibilities

•    Development, configuration, coding, testing, troubleshooting and deployment of Salesforce Lightning applications. Design, documentation and testing of technology solutions to meet business or technology requirements.  Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements.  Recommendation of technology alternatives.  Collaboration with other individuals to ensure proper integration of the new technology solution with the existing technology solutions.
•    Analysis of end user’s needs, business and technology requirements.  Translation of these requirements into technology solution capabilities and design.  Alternatively, using the user needs, business and technology knowledge to peer review designs, implementation plans, software code, configuration settings or other artifacts to ensure technology solution being created by others meets the user needs, business and technology requirements. Performs build versus buy analysis for business demand.  The work required may include various levels of complexity and business impact.
•    Provides support toward resolution of escalated support tickets.  May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents. Applies operation break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. Supports and participates in the solution deployment process for new functionality/subsystems/modules, upgrades, updates and fixes to the production environment.
•    Partners with business analysts to translate business requirements to technology solution requirements.
•    Evaluates existing technology solutions and platforms and provides recommendations for improving technology performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of needed modifications.
•    Creates process flowcharts, diagrams, drawings and other related documentation.  Creates technical workflows using different modeling techniques.
•    Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware.
•    Ensures that the design and technology solution implementation meets security and QA standards. Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).
•    Analyzes various reports to ensure that the functionality and performance meets all product and service level requirements.
•    Creates technology solutions based on a disciplined process.  Works on tasks that require skills in multiple technical environments and knowledge of a specific business area.
•    Conducts design and change record peer reviews in support of upcoming changes.  Peer reviews may be required as part of contractual obligation in cases when the content subject to peer review is completed and submitted by an outside party.
•    Documents capabilities and any changes to new or existing components and associated test activities and test results.
•    Makes solutions and solution parts production-ready by following the standard change management processes, completing required forms, following procedures, completing version control documents, etc.

Job Specific Qualifications

•    Bachelor's degree in Computer Science or related technical field with a minimum of 2 years of experience or  an Associate's degree with 6+ years experience in professional technology solution engineering.
•    Demonstrated technology solution ownership and adoption, projects or other work experiences.
•    Demonstrated ability to conduct analysis of end-user needs and designs.  
•    Demonstrated ability to configure, develop and test low to medium complexity technology solutions to satisfy demand.  
•    Ability to gather information in order to conduct build versus buy analysis for business demand. 
•    Partner with business analysts to translate business requirements to technology solution requirements of mostly low complexity technology solutions.
•    Demonstrated track record of implementing technology solutions using structured methodologies such as agile (SCRUM, Kanban etc.) and waterfall.


Desired:
•    Bachelor’s degree in Computer Science, Engineering, Information Systems or relevant field.
•    Experience with Salesforce Lightning applications
•    Experience with MuleSoft / Integration APIs 
•    Experience with public cloud providers
•    Experience implementing off the shelf products
•    Experience with mission critical technology solutions
•    Understanding financial principles as they apply to technology investments such as cost to achieve, cost to operate, depreciation, maintenance etc.
•    Relevant certification is preferred such as Amazon Web Services (AWS)
•    Proficient in IT change management processes and procedures
•    Experience working on development and maintenance of technology products in a DevOps environment
•    Demonstrated understanding of IT applications from the perspective of client/user, business, security and day to day operations
•    Ability to foster working relationships with the team, IT Management and Client departments,
•    Understanding of technology architecture, technology platforms and ability to explain technical concepts to the business users in the context of business requirements
•    Ability to define metrics that measure success of the technology solution in addressing business and technical requirements as well as achieving the desired outcomes

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

 

Business Unit- Service Company Operations

Hiring Manager- RAGHURAM IYENGAR

Job Grade- GS - 26, 27, 28

Union Wage Rate-

Incentive- 10%

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 


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