Senior Training & Development Specialist - Field Systems

Date: Feb 4, 2024

Location: Edison, NJ, US

Company: PSEG

Requisition: 76373

PSEG Company: Public Service Electric & Gas Co.    

Salary Range: $ 101,600 - $ 160,900 

Incentive: PIP 15%   

Work Location Category: Onsite  

 

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

PSE&G is seeking a new member for the Technical Training team within the Centralized Services organization at our Edison, NJ location. The team performs analysis, design, development, and evaluation of technical training for PSE&G line of business clients. This position will have a focus on computer applications and systems training and course development for apprentice and incumbent employees across Electric, Gas, and Customer Operations. 
The role has primary responsibility to provide training on systems and applications used by the associates in the field including Mobile Workforce Management System (MWMS), Operations Management System (OMS), CAD, SAP, etc. The successful candidate will be proficient in teaching courses related to field systems, is contributing to create and update courses, and has a minimum of 2 years of positive evaluations from management observations of them facilitating training classes.  Provide assistance in other instructional areas / activities, such as instructional skills development. The position works with process owners and process improvement managers across the utility to establish process efficiency. Therefore, the position requires strong internal and external relationship building skills and behaviors and to be proactively involved with all clients in order to stay abreast of changes relevant to effective training programs.  The Sr. Training & Development Specialist will be a member of relevant training committees or Occupational Work Groups.

Job Responsibilities

  • Instruct field systems training courses at the training centers and at local offices.
  • Update and develop content utilizing the ADDIE instructional design model.
  • Develop relationships with subject matter experts to identify training needs and related content.
  • Develop relationship with external subject matter experts to identify industry best practices. 
  • Use learning technology to provide training, assess students, and complete surveys. 
  • Candidate must be available in case of a storm emergency to support staging area assignments.
     

Job Specific Qualifications

Required:

  • High School Graduate or GED with 7 years of relevant experience, with over 4 years of training/education experience in the technology field
  • At least 5 years of indirect supervisory experience or 3 years of direct supervisory experience.
  • Demonstrated experience in training/educating others using methodologies: analysis, design, development, evaluation, and alternative delivery methods, including eLearning or virtual instruction applications
  • Demonstrated ability to cross-train to expand skill sets and competencies into multiple topics/disciplines
  • Demonstrated experience in computer applications, including Microsoft Office software
  • Demonstrated strong verbal and written communication skills; capable of making effective oral presentations
  •  Ability to facilitate joint union/management assessment teams
  • Project management related experience
  • Experience in Learning Management System use 
  • Experience in alternative training delivery methods, including automated, computer-based or virtual / augmented reality applications
  • Provide leadership through peer-to-peer coaching/guidance for GL 27 instructors. 
  • Analysis, design, and evaluate apprentice and incumbent employee technical training
  • Understand and explain key training metrics associated with the ETDC Monthly Dashboard.
  • Possess a valid U.S. driver’s license and maintain a safe driving record
  • Storm Duty – will be called upon to support storm duty as needed

 

Desired:

  • Bachelor’s degree in education, training, or instructional design and 5 year of utility experience
  • Experience in related course curriculum and adult learning concepts.
  • Experience with instructional/learning design
  • Experience participating on teams as the representative for a department
  • Demonstrates ability to manage schedule and has time management skills 

Minimum Years of Experience

7 years of experience

Education

High School

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

 

As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

 

PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. All drug and alcohol testing for federally regulated roles is inclusive of marijuana. Employees who transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana.

 

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (https://jobs.pseg.com/) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.

 

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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