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PSEGLI Customer Planning Representative (Hewlett)

Date: Jul 10, 2019

Location: Hewlett, NY, US

Company: PSEG

Requisition ID:  55886 

Job Function/Category:  Transmission and Distribution 

Employment Type:  Non-Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.


Job Title:  Customer Planning Representative B 6

Department:  Distribution Engineering and Resources

Union:  IBEW Local 1049

PSEG is a diversified energy company headquartered in Newark, N.J. Established in 1903. The company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service – serving 2.2 million electric customers and 1.8 million gas customers. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers.

PSEG also owns and operates a diverse fleet of power plants with approximately 10,600 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States.

PSEG is a Fortune 500 company included in the S&P 500 Index and is a decade-long member of the Dow Jones North America Sustainability Index. PSEG has approximately 13,000 employees, who are carrying forward a proud tradition of dedicated service that has continued over more than 100 years.

Position Description:

The Customer Planning Representative is Responsible for handling all customer inquiries, requests, complaints, etc. involving the establishment and maintenance of electric service. 

Duties include (but not limited to):

  • Determine prepare and/or perform-demand, load factor, projected revenue, proper metering equipment, rate application, service deposits, agreements for electric and gas extensions, application of tariffs, rules and regulations codes and standards, secure easements, communicate company programs, service inspections. 
  • Apply technical expertise and company construction standards, design and application standards, procedures and guides, plan, design, prepare sketches, cost estimates and necessary orders for the construction and maintenance of all electric gas transmission and distribution facilities. 
  • Act as coordinator for work orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner.
  • The position is required to participate in Electric Restoration ooperations.


Education and Qualifications (required):

  • Associate of Science (AS) or Associate of Applied Science (AAS) degree in Electrical, Mechanical or Engineering Science.
  • Two years related experience
  • Must have a valid Driver's License with a satisfactory driving record
  • Employee selected will be expected to work overtime in accordance with departmental requirements.



  • Strong customer relations skills
  • Knowledge of Rules and Regulations for Electric Service, Design and Application Standards, National Electric Code, and electric line construction practices. 
  • Knowledge of electric tariff and rate schedules
  • Knowledge of Computer Aided Design (AutoCAD)


As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

Nearest Major Market: Long Island
Nearest Secondary Market: New York City

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