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Mgr Operations Claims

Date: May 3, 2021

Location: Hicksville, NY, US

Company: PSEG

Requisition ID:  66786 

Job Function/Category:  Security 

Employment Type:  Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

 

Job Summary

Position manages and oversees a team of MAST Claims Associates engaged in processing, investigating, evaluating liability, adjusting damages and where warranted, resolving third party liability personal and property damage litigated and non-litigated claims. Position, and reporting staff, work in conjunction with Company and/or outside counsel to assure valid legal processes with regard to tariffs, civil law, and regulatory statutes.

Job Responsibilities

  • Position has primary oversight for setting proper reserves ($$), and for routine reporting of reserve accounting to Operating Company senior management as well as to select financial analysts  who use the information for budgeting as well as for preparation of Company financial statements (10-K, 10-Q)
  • Position proactively pursues prevention and correction activities aimed at mitigating losses, identifying offenders and ‘cost-causers,’ and providing statistical information useful to internal customers
  • Oversees preparation of formal reports on major incidents and investigations for consumption by internal and external stakeholders, e.g., Litigation/Trial Counsel, Insurance Company representatives, Regulatory Agencies and Operating Company VPs.  Analysis as required on major incidents and for reporting purposes to insurance carriers
  • Continually evaluate all processes, identify best practices, engage in benchmarking and make process and policy improvements in order to achieve continuous improvement
  • Assures 24x7 responses to emergencies as well as responds to and directs associated investigations of major third party liability claim events, such as electric contacts, fires, explosions, or events involving law enforcement or other emergency response agencies.

Job Specific Qualifications

Basic Qualifications: 

  • Bachelor’s degree with 10 years of experience conducting investigation of claims and/or directing the activities of a team of claims investigators. 
  • Without a bachelor’s degree, must have a minimum of 15 years of experience conducting investigation of claims and/or directing the activities of a team of claims investigators.
  • Knowledge of Electric utility infrastructure and its potential to cause risk or exposure
  • Demonstrated knowledge of law, legal process, and rules of evidence
  • Superb negotiation skills coupled with the ability to make high dollar value, reserve decisions and settlements,  in sometimes time-sensitive or ambiguous environments
  • Valid U.S. driver’s license

 

Desired Qualifications:

  • SME acuity for litigated and non-litigated claims matters, Self-Insured Retention (SIR) programs,  and controls issues aimed at precluding loss events

Minimum Years of Experience

10 years of experience

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

 

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


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