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PSEGLI Health & Safety Crd - Customer Ops

Date: Jul 5, 2019

Location: Hicksville, NY, US

Company: PSEG

Requisition ID:  55676 

Job Function/Category:  Customer Services 

Employment Type:  Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.


This position reports to the Customer Services Manager, Health & Safety and provides leadership, administration and implementation for PSEGLI Customer Service Operations' Safety Program by establishing and maintaining accountability for industrial health and safety performance and associated training programs for PSEGLI Customer and Meter Service Operations locations.  It establishes safety, health and training programs under the direction of the Customer Services’ Safety Program Manager and provides technical oversight, guidance and administrative support to ensure compliance with federal and state regulations pertaining to employee safety and health across the various locations.

This position implements actions to manage loss control and accident prevention activities, while ensuring compliance.  It is also responsible for assisting in the development and implementation of safety programs, strategies, policies, training, and procedures and is responsible and accountable for improvement in year over year health and safety scorecard measures and progress toward top decile Customer Operations’ H&S performance.  Overall, the position works to establish and promote maintenance of a safe, accident-free, and healthy work environment by performing the following duties. 


  • Lead and coordinate safety process efforts across the Customer and Meter Services Organization.
  • Ensure audits are completed on a regular basis for office areas, warehouse, and job sites to detect existing or potential risks and hazards.  Ensure any recommended corrective or preventative measures are implemented in a timely manner.
  • Participate in investigation of incidents and ensure corrective actions are implemented and completed on a timely basis.
  • Ensure contractors and subcontractors have implemented an effective safety process by conducting pre-qualifications and by visiting/auditing job sites on a regular basis.
  • Visit job sites on a regular basis to ensure effective implementation of the safety process.
  • Ensure all safety related records are accurately maintained and in compliance with OSHA or other regulatory agency rules and regulations and American Standard procedures.
  • Implement applicable safety policies and procedures to be followed in compliance with local, state, and federal rules and regulations.
  • Analyze safety data to lead and coordinate the safety effort for continual improvement.
  • Ensure safety and health training is organized and delivered effectively.
  • Train employees on PSEGLI’s safety programs and enforce compliance.
  • Participate on an ongoing basis as needed and assist in the development of safety policies and procedures.
  • Participate on Safety Committees and meet on a regular basis to complete any action items in a timely manner.


Required skills:

  • BS/BA in Occupational Safety & Health, Engineering or a Technical discipline with a minimum of 4 years work experience with safety related responsibilities within the utility or related industry; Or
  • In lieu of a degree, minimum 8 years of experience with safety related responsibilities within the utility or similar industry
  • Proven ability to influence and change safety culture preferably within a union environment.
  • Excellent computer skills in MS Office, particularly Outlook, Excel, and Word.
  • Proven ability to take innovative approaches to improve processes and solve problems.
  • Must be detail-oriented with excellent organizational skills, and ability to work in a team environment.
  • Proven ability to communicate with all levels of the organization; this includes making presentations and designing training modules.
  • Experience performing field audits, inspections and assessments.
  • Experience working with management to identify improvement opportunities.
  • Strong analytical capability with experience reviewing existing work procedures to establish methodologies and procedures to improve safety operations.
  • This position requires driving to company locations and off-site assignments and events, applicants must possess a valid driver’s license with a safe and satisfactory driver history.


Desired skills:

  • CSP, CUSP, CIH, OSHT or CUSA certification preferred.
  • Defensive driving certification skills.
  • Knowledge of OSHA regulations and relevant consensus standards i.e. ANSI, ASTM, NFPA, etc.
  • BS in Electrical Engineering.
  • Prior EH&S experience or Training and Operational in the Meter Services environment is strongly preferred.
  • Six Sigma experience is preferred, Green Belt Certification a plus.
  • Prior experience of inspecting electrical systems.


As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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