Analyst - Principal 1 Work Week Manager
Date: Feb 25, 2025
Location: Newark, NJ, US
Company: PSEG
Requisition: 81312
PSEG Company: PSEG Services Corp.
Salary Range: $ 101,600
- $ 160,900
Work Location Category: Hybrid Flexible
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:
Onsite are roles that have specific onsite requirements and are typically onsite daily.
Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
The Work Week Manager is responsible for planning, coordinating, and executing IT incident response, maintenance operations and change activities across the organization. The role will report to the Manager of IT Operations.
The Work Week Manager works within IT along with line of business teams to ensure minimal disruption to business operations while maximizing system uptime and performance. In this role a successful candidate will be exposed to all areas of the IT organization and work closely with support teams and the business to deliver operational excellence.
Job Responsibilities
•Operate with limited oversight from managers, applying advanced knowledge to practice
•Develop and implement IT policies, procedures, and best practices to ensure the security and efficiency of IT operations
•Coordinate and manage IT projects, changes, and business as usual work while ensuring timely delivery and quality standards
•Support root cause analysis and the human performance program
•Identify and implement enhancements for infrastructure and application monitoring and alerting systems
•Lead, mentor, and develop IT operations staff to enhance technical capabilities and responsiveness.
•Work closely with engineering, operations, and regulatory teams to align IT initiatives with utility service goals.
Job Specific Qualifications
Required
•Bachelors degree or equivalent with 8 years of relevant work experience. In lieu of a bachelors degree or equivalent, 12 years of relevant work experience
•Strong understanding of IT infrastructure and systems
•Knowledge of network, server, and database technologies
•Familiarity with ITIL and other IT service management frameworks
•Strong time management and prioritization skills
•Excellent written and verbal communication skills
•Ability to communicate technical information to non-technical audiences
•Ability to work effectively with diverse teams and stakeholders
•Strong teamwork and collaboration skills
•Ability to lead and manage major incident responses
•Proven ability to influence others regarding policies, practices, and procedures
•810 Compliance is required
Desired
•Prior utility experience
•Experience with IT service management tools and processes
•Strong understanding of ITIL or other IT service management frameworks
Minimum Years of Experience
Education
Certifications
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal
Pay Transparency Nondiscrimination Provision
Nearest Major Market: Newark
Nearest Secondary Market: New York City
Job Segment:
Compliance, Database, Recruiting, Environmental Engineering, Law, Legal, Technology, Human Resources, Engineering