Energy Efficiency Program Support Manager - Residential

Date: Jul 3, 2024

Location: Newark, NJ, US

Company: PSEG

Requisition: 78357

PSEG Company: Public Service Electric & Gas Co.    

Salary Range: $ 101,600 - $ 160,900 

Incentive: PIP 15%   

Work Location Category: Hybrid  

 

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This role is a first level leader, as a working supervisor,  that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties
•Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
•Manage employee performance
•Ensure vendor and employee compliance with safety protocols and practices
•Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
•Enhance program delivery/customer experience and resolve business/customer issues
•Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
•Provide oversight for business controls, process improvement and compliance
•Ensure accurate invoice processing
•Identify and implement process improvements and automate where possible
•Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
•Prepare and present program and project status reports to senior management
•Assist with special projects as necessary
•This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
•During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

Job Responsibilities

  • Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.            
  • Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.            
  • Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance.  Ensure accurate invoice processing.  Identify and implement process improvements and automate where possible.             
  • Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.    

Job Specific Qualifications

Required

  • B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields.  In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
  • Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency program experience
  • Management/leadership experience working with cross-functional teams
  • Valid US driver's license

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

 

As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

 

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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Nearest Major Market: Newark
Nearest Secondary Market: New York City

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