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IT Business Systems Analyst

Date: Feb 11, 2019

Location: Newark, NJ, US

Company: PSEG

Requisition ID:  54243 

Job Function/Category:  Information Technology 

Employment Type:  Exempt Full Time 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

 

This position is a direct report to the Technology Group Product Manager - End User Experience.  

 

End user experience team is responsible for products that involve end user devices (tablets, Chromebooks, smartphones, desktops, laptops etc.) and collaboration technologies (video conferencing, application streaming, virtual desktops etc.)  Business Analyst is responsible for business systems and how they align with user needs. Documents requirements, establishes scope, objectives and determines strategy for implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met.

 

Responsibilities include:

• Own functional specifications and serve as a functional expert with a deep understanding of business needs on product capabilities by defining business requirements, performing quality assurance & define reporting and alerting requirements.  Own and develop day to day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of our customers’ business and functional needs. Provide product expertise in regards to functional needs and processes 

• Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape

• Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations

• Provide specific contributions as directed by Product Leader

 

9536-Associate Business Analyst, Grade 25

 

Required Skills, Competencies, Education and Experience:

• Bachelor’s degree in Computer Science or Computer Engineering with 0 - 2+ years relevant experience within the information technology field.

• Experience working within a team

• Ability to support small, simple projects & customer requests by documenting requirements, establishing project scope & objectives including: gathering and prioritizing customer requirements

• Ability to proactively communicate technical topics in a clear, succinct, and relevant way.

• Leadership and influence skills. 

• Excellent teamwork, facilitation, relationship building, and negotiation skills. 

 

9506-Business Systems Analyst, Grade 26

 

Required Skills, Competencies, Education and Experience:

• Bachelor’s degree in Computer Science or Computer Engineering with 2 - 4+ years relevant experience within the information technology field

• Must possess demonstrated leadership skills

• 2+ years business analysis experience with proven experience on small - medium sized, simple projects by documenting requirements, establishing scope, objectives and determining strategy for testing & implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met

• 1+ years proven experience working with project teams to determine implementation and testing strategy

• Work and communicate with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion

• Ability to proactively communicate technical topics in a clear, succinct, and relevant way.

• Demonstrated ability to perform assigned work proficiently.

• Excellent teamwork, facilitation, relationship building, and negotiation skills. 

 

9537-Senior Business Systems Analyst, Grade 27

 

Required Skills, Competencies, Education and Experience:

• Bachelor degree in Computer Science or Computer Engineering with 4 - 6+ years relevant experience within the information technology field

• Must possess demonstrated leadership skills

• Ability to work independently on most technical issues.  Utilize a broad knowledge of business analysis, acquired through progressive experience.

• 4+ years business systems analysis experience with proven experience on medium - large sized, simple & complex projects by documenting requirements, establishing scope, objectives and determining strategy for testing & implementing systems to achieve business goals including: gathering and prioritizing customer requirements and working closely with business functions to ensure customer satisfaction goals are met

• 2+ years proven experience working with project teams to determine implementation strategy

• 1+ years proven experience with developing testing strategy for large complex projects

• Work and communicate with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion

• Ability to proactively communicate technical topics in a clear, succinct, and relevant way.

• Demonstrated ability to perform assigned work proficiently

• Demonstrated ability to effectively interact with external constituent groups and customers

 

Desired Skills, Competencies, Education and Experience:

• Advanced degree, e.g. Masters of Information Technology

• Basic understanding of IT methodologies and IT processes

• Experience  working with clients documenting requirements

• Ability to proactively communicate business processes and needs in a clear, succinct, and relevant way.

• Experience in a team lead role through projects and other work planning experiences

• Strong leadership and influence skills. Ability to work through issues independently with successful outcomes 

• Proactively identify key features, capabilities and areas of improvements needed within the products

• Excellent teamwork, facilitation, relationship building, and negotiation skills.

• Strong leadership and influence skills.   Ability to work through issues independently with successful outcomes

• Thorough understanding of IT methodologies and IT/Business processes

• Proactively identify key features, capabilities and areas of improvements needed within the products

 

PSEG1000

 

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


Nearest Major Market: Newark
Nearest Secondary Market: New York City

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