IT Solution Architect

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Date: Aug 11, 2025

Location: Newark, NJ, US

Company: PSEG

Requisition:  82463

PSEG Company:  PSEG Services Corp.

Salary Range: $ 77,200 - $ 122,200

Work Location Category: Hybrid Flexible

 

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

As a Technology Solution Architect, develops and maintains effective working relationships with business leads and senior management.  Oversee specific technology implementations, change management, expectation management, and performance criteria.

Undertake ownership/accountability for delivering IT results to the Business Unit with respect to eTrack Application

Direct the Business Unit on information system technologies, their functionalities, costs, benefits, and implementation requirements, as well as, seek new opportunities to apply technologies to the business processes

Deploy and oversee the value management to deliver process efficiency and ensure effective usage of technology investments

Function as an active liaison between CEF (Clean Energy Future) IT and the CES (Clean Energy Solutions) Business Unit to field client related needs / concerns, priorities, and trends

Job Responsibilities

  • Develop and maintain QuickReports from eTrack; use SQL or built-in reporting tools to extract, filter, and format program data for operational and compliance reporting.
  • Perform system configuration and administrative tasks in eTrack, including workflow updates, user management, and metadata customization.
  • Troubleshoot integration issues between eTrack and other downstream systems (e.g., MuleSoft/Salesforce), analyzing data flow errors and resolving discrepancies in real-time.
  • Review and approve functional specifications for system enhancements, working closely with ANB Vendor and internal IT teams to ensure technical feasibility and alignment with business goals
  • Conduct system testing and UAT support for enhancements, patches, and new features delivered by ANB Vendor or internal development teams.
  • Create and maintain process flow diagrams and technical documentation for data interfaces, user roles, and custom reports.
  • Use Excel, SQL queries, or Power BI/Tableau to build ad hoc reports and data visualizations for program managers and business analysts.
  • Monitor system performance and usage metrics to identify recurring issues, data anomalies, or user trends that require remediation.
  • Manage data quality checks and audits to ensure accuracy of incentive tracking, customer records, and invoice data within eTrack.
  • Own and develop day-to-day relationship with partners, working with them to optimize and enhance integration as well as establish a deep understanding of the CES  customers’ business and functional needs.
  • Provide product expertise in regards to functional needs and processes.
  • Perform as a key member of project teams to ensure customer needs are met throughout the planning, design, integration, testing and production acceptance stages of projects.
  • Partner with Project Managers, Solutions Architects, the Enterprise Project Management Office (EPMO), System Integrators and Product Vendors to help develop Business Requirements Documents and Requirements Traceability Matrices aligned with CES  customer needs.   
  • Facilitate and coordinate external benchmarking/best practice efforts and relationships with other business organizations.
  • Assist the IT Sr Program  Manager and CES  customers to develop business cases, roadmaps and cost-benefit analysis of new operational technologies.
  • Provide specific contributions as directed by the IT Sr Program Manager

Job Specific Qualifications

Required:

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field, with a minimum of 2 years of relevant experience within the information technology field.
  • Must demonstrate strong leadership skills.
  • 2+ years business analysis experience supporting multiple, large sized, complex projects by documenting requirements, establishing scope, establishing objectives and determining strategy for implementing systems to achieve business goals.
  • Ability to work both independently and in a team environment to learn about new operational technologies and solutions. Develop solution options to address technical issues and satisfy business requirements.
  • Work and effectively communicate with a wide range of people – peers, vendors, staff members, and others.
  • Ability to proactively communicate technical topics in a clear, succinct, and relevant way.

Desired:  

  • Advanced degree, e.g. Masters of Information Technology
  • Experience with Operational Technologies and/or Utilities
  • Thorough understanding of IT methodologies and IT/Business  processes
  • Knowledge of cybersecurity concepts, tools, and monitoring for threats and vulnerabilities
  • Strong leadership and influence skills. Ability to work through issues independently with successful outcomes
  • Proactively identify key features, capabilities and areas of improvements needed within the products
  • Excellent teamwork, facilitation, relationship building, and negotiation skills

Minimum Years of Experience

0 years of experience

Education

Bachelors

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company. 

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 

PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

ADDITIONAL EEO/AA INFORMATION (Click link below)

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