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Sr Technology Professional

Date: Mar 15, 2023

Location: Newark, NJ, US

Company: PSEG

Requisition: 74131

PSEG Company: PSEG Services Corp.    

Salary Range: $ 62700 - $ 112900 

Incentive: PIP 10%   

Work Location Category: Remote Local  

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

PSEG is looking for talented technology professionals to join our team. Our vision is to power the digital future of PSEG. Our Sr. Technology Professional – Field Services is responsible for managing day-to-day Field Services activities associated with supporting critical business processes for PSEG lines of business. This includes performing desktop field services support for a diverse population of PSEG PC and MDT assets. Resolve client-reported issues documented in ServiceNow within established service levels.  Deploy new client products and services documented in ServiceNow within established service levels.

Job Responsibilities

Responsibilities include but not limited to the following:

  • Perform troubleshooting and repairs to address/resolve PC hardware, peripherals, operating system, application software and network connectivity failures; ensure documented incident (INC) records are resolved within committed service levels
  • Deploy new or reallocated PC hardware, operating system changes and applications as requested; ensure documented request (REQ) tasks are deployed within committed service level
  • Provide desktop support outside core business hours during refueling outages; ensure documented outage-related incident (INC) records are resolved within committed service levels
  • Image new and reallocated PCs as needed
  • Manage model stock of spare PCs, monitors, peripherals and other PC hardware
  • Perform periodic walk downs and equipment checks for Emergency Planning PC assets and IT systems in preparation for drills and exercises

Job Specific Qualifications

•    Bachelor's degree and a minimum 2 year of IT Field experience or without a bachelor's degree, a minimum of 4 years of IT Field experience.
•    PC hardware and software repair experience
•    Ability to manage time and schedule task completion

•    Bachelor's degree in Computer Science, IT, Engineering or Math or related field

Minimum Years of Experience

Data Needed




None Noted


Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information.  If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through by clicking on the emPower icon, then selecting careers.



PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email  If you need to request a reasonable accommodation to perform the essential functions of the job, email Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.



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Nearest Major Market: Newark
Nearest Secondary Market: New York City

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