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Summer 2022 Intern - Customer Assessment/Data

Date: Nov 24, 2021

Location: Newark, NJ, US

Company: PSEG

Requisition ID:  69032 

 

Job Function/Category:  University Recruiting 

 

Employment Type:  Non-exempt Part Time 

 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

 

Consistent with our core commitment of safety, PSEG has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire.  "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered.   Anyone unable to be vaccinated, either because of a sincerely held religious belief or a disability can request a reasonable accommodation.

 

Job Summary

Looking to put your learning to the test and apply your education through an exciting summer opportunity with a Fortune 300 energy company? Come join a winning team with PSEG’s internship program.  Public Service Enterprise Group (PSEG) is a publicly traded (NYSE:PEG) diversified energy company headquartered in New Jersey, and one of the ten largest electric companies in the U.S. 

PSEG is seeking an intern for the Customer Assessment Market Research team within the Customer Operations group. The successful candidate will assist the Customer Assessment team with development, performance, analysis and delivery of market research and customer assessment data and findings.

Job Responsibilities

Tasks may include:
• Support the development of customer relationship strategy.
• Direct and conduct marketing research and customer assessments.
• Provide coordination and oversight of research efforts.
• Work with business areas to assess needs for marketing and customer information.
• Design and compose survey reports and questionnaires.
• Develop and present research findings.
• Develop data lake.

 

Job Specific Qualifications

The successful candidate (s) must be actively pursuing a Bachelor's Degree in Business or related area. Candidates must have completed sophomore level course work for consideration. PSEG recognizes institutions of higher education which are accredited by the Council for Higher Education Accreditation or equivalent. 

Candidates need to be able to meet deadlines, juggle competing priorities, operate independently while knowing when to ask for help or guidance, and view all work from a customer's perspective. Strong communication skills are critical, particularly written communication, and candidates with direct customer service experience are desired. Candidates should have proficiency in Microsoft Office products such as Excel, Word, and PowerPoint.

Preferred Skills: Tableau; 3.0 GPA, Business major / concentration in data analytics

All PSEG internship roles are paid at an hourly rate, however there are no benefits associated with these positions. Candidates are expected to work 40 hours per week over the summer period for the full 10-12 week period. We are targeting: Currently enrolled students (at the start of the internship program in June) staying in the NJ/NY/PA metro area for the duration of the internship and able to commute to the assigned work location. Housing, transportation, or immigration support will not be provided in association with these positions now or in the future.

Work Location: will be likely to remote / hybrid in-person structure, however will be assessed closer to the start date.

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

 

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

 

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

 

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

 

Consistent with our core commitment of safety, PSEG has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire.  "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered.   Anyone unable to be vaccinated, either because of a sincerely held religious belief or a disability can request a reasonable accommodation.

 

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

 

Need to request an accommodation?  If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


Nearest Major Market: Newark
Nearest Secondary Market: New York City

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