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Technology Product Consultant -RPA

Date: Jul 29, 2022

Location: Newark, NJ, US

Company: PSEG

Requisition ID:  71934 

 

Job Function/Category:  Information Technology 

 

Employment Type:  Exempt Full Time 

 

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey.  PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

 

Consistent with our core commitment of safety, PSEG has made the decision to require all new hires to be fully COVID-19 vaccinated as a condition of hire employment.  "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered.   Anyone unable to be vaccinated, either because of a sincerely held religious belief or a disability can request a reasonable accommodation.

Job Summary

This position is a direct report to the Principal Lead Technology Product Consultant and will be working with Robotic Process Automation (RPA) technologies.  This position is responsible for managing one or more automation products to meet business outcomes, spanning multiple technologies including associated impact, cost and complexity. In that capacity, this position is responsible for the following:

Product Consultants are the primary facilitators for product.  Product Consultants are responsible for optimizing the value proposition. They anticipate issues and/or complications, and respond well to time pressures. 

Works and communicates with a wide range of people – peers, vendors, staff members, broader functional and business leadership, and others.

Leads the effort to execute projects and manages on-boarding and collaborative working relationship with selected Vendors. Serves as domain specific subject matter expert for Robotic Process Automation (RPA) product line.

Keeps informed of technical and managerial advances in IT, including leading the introduction of best practices.
 

Job Responsibilities

Responsibilities:
•    Maintain RPA infrastructure and applications health
•    Perform RPA admin tasks, monitor the bot performance during the day
•    Deploying, configuring, and debugging automated workflows
•    Resolve incident tickets in automation area in timely fashion
•    Works and directs one or more product teams to meet business objectives
•    Develops reviews, evaluates and formulates project plans, schedules and budgets
•    Manages product life-cycle based events – upgrades, patching etc.
•    Ensures quality through the use of company-approved methodologies
•    Ensures required change management activities to drive solution adoption take place as necessary.
•    Ensures quality through the use of PSEG IT company-approved methodologies such as 2 Pizza Team, agile, etc.; applies applicable concepts, practices, and procedures
 

Job Specific Qualifications

Required:
•    Bachelor’s degree in Computer Science, or a related field i.e. Science, Technology, Engineering or Math (STEM) or relevant experience
•    2 or more years of relevant experience within IT field or related industry. Without a bachelor’s degree must have 6 years of relevant experience within IT field or related industry
•    Demonstrated leadership capabilities through projects or other work planning experiences
•    Understanding of and experience in IT project management methodologies, requirements management, quality assurance and IT processes
•    Broad knowledge of the business area's functions and applications, and of system and technology alternatives.
•    Ability to manage projects from inception to successful implementation
•    Strong oral and written communication skills
•    Good facilitation skills
•    Strong judgment and management skills
•    Strong analytical ability
•    Leadership, technical teamwork and interpersonal skills
•    Ability to foster working relationships with the team, IT Management and Client departments
•    Good understanding of technology platforms and ability to explain technical concepts to the business users in the context of business requirements
•    Knowledgeable about techniques to effectively elicit requirements from end-users, individually or as a group (e.g. JAD sessions, prototyping, etc.)
•    Ability to define performance and scalability attributes, constraints, and other nonfunctional requirements

Desired:
•    Knowledge of Automation technology such as RPA, low code etc.
•    Experience with CMMI
•    Graduate degree or MBA

Minimum Years of Experience

2 years of experience

Education

Bachelor in Computer Science or Information Technology

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


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Nearest Secondary Market: New York City

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