Service Specialist Technician - White Goods (Oakland)

Date: May 19, 2023

Location: Oakland, NJ, US

Company: PSEG

Requisition: 74182

PSEG Company: Public Service Electric & Gas Co.    

Salary Range: $ 39.326 - $ 48.167 

Incentive: Not applicable   

Work Location Category: Onsite  

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Union Local

UA 855


Troubleshoot and repair major brand washing machines, dishwashers, refrigerators, and electric appliances. Work various schedules and hours as required. Must safeguard all Company tools and equipment. This position is home based reporting assigned to Northern Gas Division and performs all work for which pre-qualified. Must be able to read schematics and wiring diagrams and be proficient in the use of tools and equipment relating to the trade, such as multi-meters, pressure gauges, etc.
Per the Bargaining Unit Agreement, this position has a 5 year lock-in period for both the department and location.

Job Duties & Responsibilities

Performs duties such as:
1. Troubleshooting and adjusting automatic white and electric appliances and associated electrical control equipment of any type, size, kind, or complexity, including commercial and industrial equipment; investigating complaints of unsatisfactory performance of all types of appliances and unsatisfactory performance of all types of appliances and controls; investigating complaints from customers on automatic equipment beyond the scope of employees of lesser grades; locating and remedying sources of trouble; checking operation of equipment to determine completeness and adequacy of repairs; testing operation and efficiency of equipment.
2. Making repairs to and installing those repair parts on automatic type appliances that may involve the adjustment of automatic controls of any type or complexity.​

Years of Experience

Data Needed

Job Qualifications

Essential requirements:
• High school graduate or equivalent.
• Must have successfully passed the Gas Battery test or if applicable White Goods hands on skills test administered by the Company.
• Must possess and maintain a valid New Jersey Driver's License
• 2+ years field experience.
• Must possess Type I or Universal refrigerant certification.
• Must demonstrate, through written and hands on testing, a thorough knowledge of stated experience.

Desired Skills –
Desirables include technical school training and /or related college courses, and ability to troubleshoot and repair major brand gas appliances other than washing machines, dishwashers, refrigerators, and electric appliances.



Data Needed

Licenses or Certifications

Training and Courses

None Noted

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information.  If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through by clicking on the emPower icon, then selecting careers.



PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email  If you need to request a reasonable accommodation to perform the essential functions of the job, email Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.



Know your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Nearest Major Market: New Jersey

Job Segment: Gas, Gas Technician, Recruiting, Environmental Engineering, Equity, Energy, Engineering, Human Resources, Finance