Sr Technology Engineer

Date: May 13, 2023

Location: South Plainfield, NJ, US

Company: PSEG

Requisition: 74443

PSEG Company: PSEG Services Corp.    

Salary Range: $ 89,400 - $ 169,900 

Incentive: PIP 15%   

Work Location Category: Remote Local  

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This Senior Technology Engineer is a direct report to the Technology Group Product Manager in PSE&G's Utility Technologies department. Understanding of business goals, business processes, technology expertise in one or more domains, technology solution design and implementation. Involved in the full technology life cycle and responsible for designing, coding, configuring, testing, implementing and supporting software, hardware and systems. Works closely with Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. May be assigned to either implementation or support functions. Implementation involves creating new technology based solutions whereas support involves upgrades, maintenance or issue resolution to existing technology solutions.

Job Responsibilities

Primary Responsibilities are but not limited to:
•    Design, configuration, development, documentation and testing of technology solutions to meet business or technology requirements.  Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements.  Recommendation of technology alternatives. Collaboration with other individuals to ensure proper integration of the new technology solution with the existing technology solutions.
•    Analysis of end user’s needs, business and technology requirements.  Translation of these requirements into technology solution capabilities and design.  Alternatively, using the user needs, business and technology knowledge to peer review designs, implementation plans, , configuration settings or other artifacts to ensure technology solution being created by others meets the user needs, business and technology requirements.
•    Provides support toward resolution of escalated support tickets.  May perform the needed analysis to identify root cause of reported incidents, identify the short and long term remediation for the identified incidents
•    Oversees and manages planning, designing and building of wireless telecommunications systems (Private land mobile radio, microwave, U-NII devices, commercial wireless in-building solutions, warehouse inventory control systems, etc)  
•    Reviews daily, proposed federal and state legislation and regulations to determine impact upon PSEG’s current or planned use of wireless technology.  Drafts responses to same and provides verbal or written testimony on behalf of PSEG.  Meets with and discusses with PSEG regional, state and federal public affairs staff to coordinate responses to proposed legislation or regulations.

Specific responsibilities include:
•    Evaluates existing technology solutions and platforms and provides recommendations for improving technology performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of needed modifications.
•    Creates process flowcharts, diagrams, drawings and other related documentation.  Creates technical workflows using different modeling techniques.
•    Collaborates with all stakeholders such as enterprise architects, software development, operations, cybersecurity and infrastructure to integrate applications and hardware.
•    Ensures that the design and technology solution implementation meets security and QA standards. Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).
•    Conducts design and change record peer reviews in support of upcoming changes.  Peer reviews may be required as part of contractual obligation in cases when the content subject to peer review is completed and submitted by an outside party. 
•    Provides support toward resolution of escalated support tickets. Applies operation break fixes and performs other proactive maintenance activities until permanent solutions can be implemented. 
•    Makes solutions and solution parts production-ready by following the standard change management processes, completing required forms, following procedures, completing version control documents, etc.
•    Provides third-level support for the 900 MHz trunked radio system, the microwave system, the General Office TV system, in-building commercial wireless coverage systems.
•    Testify before federal, state and local government bodies and agencies to advocate on industry and PSEG positions.

Job Specific Qualifications

Required Education and Experience:
•    Bachelor’s degree in Engineering, Computer Science, Technology, Math or a related field with a concentration in radio frequency technology or equivalent experience.
•    6 or more years of wireless technology solution engineering experience. 
•    Without a bachelor’s degree, must have 10 or more years of in radio frequency technology
•    Excellent leadership capabilities through technology solution ownership and adoption, projects or other work experiences. 
•    Superior track record of translating business outcomes, business requirements and technical requirements into technical designs for new technology solutions or enhancements to existing technology solutions, while following architectural standards and organizational policies
•    Excellent track record of implementing technology solutions using structured methodologies such as agile (SCRUM, Kanban etc.) and waterfall.  
•    Ability to supervise or manage professional technical employees and contractors.

Required Competencies:
•    Experience documenting technical solutions or business and system process flow techniques using applicable methods such as engineering drawings, UML (e.g. Use Case Diagrams, Activity Diagrams, Entity Relationship Diagrams) etc.
•    Ability to create both technical and non-technical end-user documentation. 
•    Ability to work independently and multi-task effectively.
•    Demonstrated understanding of projects from the perspective of client/user, business, cyber security and technology day to day operations.
•    Flexible and willing to accept a change in priorities as necessary.
•    Strong analytical ability and attention to detail.
•    Excellent problem solving skills.
•    Ability to learn new business and technical concepts.
•    Strong oral and written communication skills, 
•    Good facilitation skills,
•    Strong judgment and management skills, 
•    Leadership, technical teamwork and interpersonal skills, 
•    Ability to foster working relationships with the team, IT Management and Client departments,
•    Understanding of technology architecture, technology platforms and ability to explain technical concepts to the business users in the context of business requirements. 
•    Ability to define metrics that measure success of the technology solution in addressing business and technical requirements as well as achieving the desired outcomes.
•    Working knowledge of specific area including business process configuration and execution for assigned domains.

Desired Qualifications:  
•    Graduate degree or MBA or equivalent industry experience
•    Experience implementing off the shelf products
•    Experience with mission critical technology solutions
•    Understanding financial principles as they apply to technology investments such as cost to achieve, cost to operate, depreciation, maintenance etc.
•    FCC General Radiotelephone Operator License (f/k/a 1st Class Radiotelephone Operator License)
•    Demonstrated competence in FCC Universal Licensing System
•    Familiarity with FCC rules and regulations, in particular, 47 C.F.R. Parts 1, 2, 15, 17, 90, 95, and 101.

Minimum Years of Experience

6 years of experience




None Noted


Certain positions at the Company may require you to have access to Part 810-Controlled Information.  Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information.  Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made.  If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information.  If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

This site ( is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through by clicking on the emPower icon, then selecting careers.



PSEG is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email  If you need to request a reasonable accommodation to perform the essential functions of the job, email Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.



Know your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Recruiting, Senior Product Manager, Testing, Telecom, Network, Human Resources, Operations, Technology